Hands making a heart with mussel shells

Office Manager

Breaking silence on abuse – empowering survivors and supporting communities by providing women and children with a safe place to heal, rebuild and reconnect. Our aim is to break the silence on abuse, gender-based violence and domestic violence.

Role Purpose
Ensure the smooth running of all operations by providing an effective administrative management to the Safe House and Staff.

Responsibilities and Work Outputs

  • Proactively manage, coordinate and maintain the diary of the Safe House and Staff.
  • Coordinate all aspects of office matters, meetings, and functions according to Safe House’s requirements, and within budget parameters.
  • Administration management for running meetings and running of The Safe House (collate, compile and distribute agendas, presentations, minutes within timeframes).
  • Manage operations according to agreed business process and budget parameters.
  • Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorized judgement.
  • Order and control office supplies and equipment, ensuring enough stock is always available within budget parameters.
  • Ensure files (paper and electronic) are kept in order and easily accessible by Safe House.
  • Prepare and check invoices and arrangements for payments to ensure adherence to requirements and Service Level Agreements
  • Ensure office equipment is regularly maintained by relevant service providers.
  • Ensure Occupational Health and Safety requirements are up to date and monitored.
  • Monitor and respond to incoming communication on behalf of the Safe House, where appropriate, ensuring efficiency and timeously response.
  • Escalate faults and other housekeeping issues with relevant service provider and ensure queries are resolved within agreed Service Level Agreements.
  • Manage and reconcile expenses in line with allocated budget and within. Defined policy guidelines.
  • Contribute to the financial planning process within area.
  • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies required

  • Verbal and written communication skills
  • Problem solving skills
  • Planning and organizing skills
  • Interpersonal skills
  • Professionalism
  • Confidentiality
  • Typing skills
  • Embracing change
  • Checking
  • Interacting with people
  • Making Decisions
  • Team Work
  • Following Procedures
  • Showing composure
  • Meeting timescales

Experience and Qualification

  • Grade 12 or equivalent qualification
  • Office administration, secretarial or equivalent qualification
  • 3 to 4 years relevant experience (essential)
  • Exposure to supporting a manager or team (desirable)
  • Qualification to office management functions would be an added advantage.

Please submit your application via
Please submit your application with a covering letter
Closing date 6 December 2020

All positions will be filled in accordance with our Employment Equity Plan
We also encourage persons with disabilities to apply

Social Worker position available


The Social Worker must be registered with SACSSP, Minimum four (4) years experience and have a valid code 08 driver’s license. She will be responsible for the implementation of all therapeutic counselling interventions, with the goal of ensuring the health, well-being and reintegration of all clients accessing services. The SW will be in a residential environment, but must be able to work/network with various stakeholders to initiate, promote and implement a range of social services. The successful applicant must show initiative, be proactive, have a good understanding of all local communities and be a crucial link in the team.

The Social Worker will report to a supervisor/senior social worker and to the Manager of the organisation

DUTIES AND RESPONSIBILITIES (including but not restricted to)

  • Assist in the development of an appropriate social work, therapeutic intervention programme for all Safe House clients, including children, women, caregivers and families, aligned to norms and standards as prescribed by the VEP.
  • Conduct initial interviews and screen all referrals
  • Provide trauma counselling to all victims of violence and abuse
  • Conduct clients assessments of all clients accessing The Safe House, aimed at identifying appropriate, relevant interventions
  • Develop Individual Development Plans (IDP) for all clients. Conduct therapeutic group work sessions aimed at promoting healing and restoring bell-being.
  • Maintain accurate records of all case interventions.
  • Facilitate appropriate referrals to resources.
  • Facilitate access to schools, medical care, job skills training, etc
  • Conduct awareness campaigns relating to the abuse of women and/or children, particularly sexual abuse and domestic violence against women as well as Community Outreach and Aftercare Projects.To apply, submit a CV to the Director via email to: before 30 November 2018.